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Cancellation / Returns Policy |
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learning & resource centre |
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Serving the communities of kingussie, kincraig, newtonmore, laggan and dalwhinnie |
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Return Policy for E-Learning Courses It is the responsibility of the purchaser to ensure that they have enrolled on the correct course. Refunds will not be given if the purchaser enrols in and completes an online course incorrectly. If a purchaser realises they have enrolled in the wrong course, however and have not accessed the study material or the assessment, a refund may be possible if the purchaser contacts BLRC within four (4) working days of the course being purchased. Refunds will not be given if a purchaser has commended or completed the online course assessment. This is because the purchaser will have already used the services which they have paid for. If a purchaser decides to withdraw from an online course after it has been purchased and accessed, they will not be given a refund, regardless of the time spent in the course or the materials accessed. Requests for refunds must be submitted in writing by email to BLRC. Refunds for payments made for an online course will only be refunded in the same form used to purchase the course. |